About Us

With years of experience in the customer care and administrative assistance, we have managed to build a wide network and provide reliable and relevant solutions. We work dedicatedly in providing easy back office solutions and management process to ease the workload and the working process of the companies.

Over the years we have noticed how delays and lack of structure in the working can lead to prolonged execution and failures. We provide companies with solutions related to billing, fraud prevention, orderly management of the tasks, transaction collections and so on. This helps in building better quality when it comes to the results and allows both the customers and the management to construct a strong relationship.

Leadership

We work with the vision to help companies grow while taking care of the customer service, back office solutions and the administrative tasks through our able management. We not only provide companies with the right solutions but make their functionality smooth and running.  Through a wide range of transactional, administrative, analytical and management services we see ourselves as game changers in this service industry.

Combined leadership experience of over 60+ Years  in  healthcare and customer service domain.

History and Strength

Mercury Global looks to leverage smart and efficient solutions & augment the delivery capability in India in cross vertical functions and specialities catering both domestic and US geography.

We have expertise in Process Consulting, Transition Management, Transaction Processing and Document Management. We provide front and back office solutions in focused verticals including Revenue Cycle Management and Voice based contact center solutions.

Key Differentiators

  • Building Customer Relations
  • Excellent Management and Execution
  • Bringing Quick and Reliable Solutions
  • Work through latest technology

Experience in:

  • Inbound/Outbound Services
    • Account Receivables
    • collections
    • Multi-Lingual Customer Care
  • Medical Coding
  • Payments
  • Collections
  • Data Scrubbing
  • Relay Services
  • Record Retrieval and digitization
  • Mortgage Services
  • Benefit Enrollment and Validation
  • Contact Center sales solutions
  • Tech Support
  • Litigation Preparation Services